Australia Post Shipping Delays
We pack your orders as quickly as possible; on the day of your order! However, Australia Post are seeing a huge increase in volume as more people are shopping online which, along with their own efforts to maintain a safe workplace for their team, is impacting their network. Unfortunately, this means your parcel delivery may be delayed, but rest assured they are doing everything they can to minimise delays. We appreciate your patience and understanding at this time and please don't hesitate to reach out to us if you have any questions regarding your order.
If you are interested, you can read the official word on how Covid-19 is impacting Australia Post: Australia Post News & Media
Australia Post facilities are working through the ongoing challenges of the COVID pandemic, we will need to allow them more time than we normally would for the delivery of your parcel.
Many of their facilities in the locked down states are managing staff shortages and temporary closures while they follow necessary testing and isolation orders, at a time when they were already handling record parcel volumes.
For the latest information on issues affecting our services, please see the latest updates on Australia Posts website: Current Covid-19 Impacts
We know these are challenging times for everybody and thank you for your patience.